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E.ON Next – Tariffs, Customer Service & Switching Guide 2026
E.ON Next – Tariffs, Customer Service & Switching Guide 2026
E.ON Next is the rebranded residential arm after the E.ON / npower merger. It remains one of the “big” suppliers by legacy customer numbers.
Main tariffs January 2026
- Next Drive — cheap overnight electricity (good for EV owners)
- Fusion — smart tariff that optimises around wholesale prices (requires smart meter & app)
- Standard variable & fixed products — usually very close to cap
Typical cost vs price cap
- Variable tariff → ≈ £1,745–1,790 Best fixed / smart deals → ≈ £1,670–1,740
E.ON Next contact numbers
- General enquiries & sales: 0345 052 0000 (Mon–Fri 8am–8pm, Sat 8am–4pm) Existing customers: 0345 052 0000 Emergencies: 0800 111 999 (national gas emergency line)
Pros & Cons 2026
Pros • Large field engineer network (heating repairs) • Improving smart tariff offerings • Decent green credentials on some products
Cons • Historically lower customer satisfaction than Octopus / OVO • Fusion tariff requires behaviour change to save money
Best for
People who already have E.ON Next and want to stay with a big brand but still compare once a year.